FREQUENTLY ASKED QUESTIONS

PRODUCT

What makes Clean Arc different?
Clean Arc combines rich lipids for skin and hair care. Face Shield and Body Armour soften skin and help reduce moisture loss. Hair Fortress softens strands and helps reduce friction.

Are your products suitable for dry climates?
Yes. Clean Arc is specifically developed for environments where cold air, low humidity, and wind exposure increase moisture loss.

FORMULATION

What is fortified tallow?
It means tallow blended with butters and plant oils for a rich, spreadable texture.

Do your products contain synthetic fragrance?
No. Clean Arc uses plant-derived aromatics for scent, used with restraint.

CUSTOMISATION

Can I choose a scent?
For a scent preference or an unscented request, email support@cleanarcbrands.ca before placing your order.

ORDERS

Can I change or cancel my order?
Products are made to order. Email support@cleanarcbrands.ca promptly with your order number to request a change or cancellation.

SHIPPING

Do you ship internationally?
Yes. International delivery is available. Delivery times may vary depending on destination and customs.

SUPPORT

How can I contact you?
Email support@cleanarcbrands.ca for product or order support. Include your order number when asking about a purchase.